The tags are on them and I have receipt and love the three bras and would like to go to a regular Victoria secret store not the outlet store I went to and exchange for a different size cuz I hate that I wasn't aware but at the bottom of my receipt says all sales are final which scares me into thinking I can't go and exchange them all for a bigger size. So in my opinion- VS customer service and their crappy products suck and they don't even care what anyone thinks as long as they get money/sales! If your smart you will stay away from them!!!Ĭan someone answer this question? I went with my daughter to the mall to Victoria secret which I wasn't really aware it being a Victoria secret outlet store and bought three bras that ended up being too small once I tried them on when I got home. ![]() I said oh ok- so my card gets hacked, I get charged a late fee & have to call you back in a week to make sure it's taken care of- she said YES! I'm so over VS!!! Closed out my credit card on the 2nd call and have reported how sucky their bras are plenty of times and I don't get a response se on that. So I need to call back a week later to make sure it's taken care of- have the supervisors call me! The girl says w a smirking tone in her voice "huh a supervisor will not call you back, they don't do that". Called again & was told they would send to their supervisor to have it taken care of but "U NEED TO CALL BACK TUESDAY TO MAKE AURE ITS COMPLETED". ![]() Care of! WRONG 2 weeks or so later, received a bill- contacted them again & the community bank that handles the credit card, was on hold for 50 minutes! They get on the phone like it was nothing- gave me "oh I'm sorry for your wait, what can I do for you" explained everything AGAIN and that I received a bill! They told me they would take care of the purchases! Received a bill the next month with a $37 late fee to the $2.98 interest to the fraud purchase. Worst service ever! My online account got hacked $500 of product purchased! Called the next day after receiving an email regarding the orders & was told- "too late to stop the order" then transferred me to report fraud.
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